Help
Support
Questions, bugs or ideas? Email hello@livia.baby and a real person will write back, usually within a couple of days. In the app you can also tap More → Contact support.
Tracking together with a partner
In More → Caregivers → Invite a caregiver, enter their email. When they sign up for Livia with that address and confirm it, they join your baby in one tap and everything you log syncs between your phones.
Does it work offline?
Yes. Every entry is saved on your phone first and syncs when you're back online. More shows when it last synced; tap it to sync now.
New phone
Sign in with the same email (we'll send you a code) and your babies and logs come back.
Deleting your account or data
To delete your Livia account and its data, tap More → Account → Delete account and confirm with the code we email you. It's permanent and happens straight away: your account, email address, invites, waitlist place and the analytics linked to you are deleted, and so is any baby only you track, with everything logged for them. A baby you share stays with the other caregivers, including the entries you logged.
Can't use the app? Email hello@livia.baby from the address you sign in with and ask us to delete your account. We'll delete it, as above, within 30 days and write back when it's done.
To delete some data and keep your account: open an entry and tap Delete, or remove a whole baby with Edit → Remove on the baby. The privacy policy has the full details.
Who makes Livia
Livia is made and published by Aqua Innovations LLC, the seller you'll see on the App Store.
A health question?
Livia helps you keep track of routines. It isn't medical advice. If you're worried about your baby's feeding, sleep, growth or health, talk to your pediatrician.